Call Center Phone Technical Support Services

Burroughs Call Center Phone Support Services leverages three state-of-the-art, U.S. based, call centers staffed with a network of professionally trained representatives always willing to go the extra mile for you and your customers. Our technical and help desk support staff provide live response 24 hours a day, 7 days a week, 365 days per year. Burroughs answers over 26,000 inbound phone calls per month. Our experience, flexibility in adapting to unique requirements, and commitment to your service level needs makes Burroughs the right choice for you!

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Call Center and Phone Technical Support Services: Why Burroughs?

Burroughs has more than 100 years of experience delivering technology services to OEM partners, ISOs, IADs, financial institutions and retailers. This legacy of service excellence underpins Burroughs Call Center and Phone Technical Support services, enabling customers to utilize a proven leader in remote support solutions. Contact Us today for more information about how Burroughs Call Center Phone Technical Support Services can help you.

 Hardware Products We Support

  • ATMs
  • Transaction Kiosks
  • Desktop Scanners
  • POS Devices
  • Parking Kiosks
  • Cash Recyclers
  • Photo Copiers
  • Mobile Devices
  • Digital Displays
  • Wireless Routers
  • Intelligent Safes
  • Electronic Locks
The Burroughs Advantage
    • U.S. based technical service representatives.
    • Extensive experience supporting a variety of products.
    • 24-7 staffing coverage, 365 days a year.
    • Remote expert diagnostic capabilities to help reduce
      and prevent onsite dispatches to your location.
    • Call center reporting packages.
    • Web-based access to recorded calls day or night.
    • 90% of all calls answered in 60 seconds or less.
    • Skill-based routing of calls to subject matter experts.