Check & Document Scanners Support

Burroughs has been an innovator in developing check and document scanners and providing support for financial institution hardware for more than 50 years. Our reputation for excellence puts us on the forefront of scalable check scanners and document sorter maintenance for banks and credit unions nationwide. Whether its onsite financial hardware maintenance for large check sorting systems or mail-in maintenance support for desktop scanners, we are committed to working with our financial institution clients to optimize their check processing technology investment, and maintain maximum uptime for their financial hardware. To learn more about contracting with Burroughs for check & document scanner support, contact Burroughs today.


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Check & Document Scanner Maintenance: Why Burroughs?

Burroughs has been developing and supporting financial and banking hardware for more than 100 years. Our US-based customer service team is highly trained for phone technical support on Burroughs proprietary products like Smartsource check and document imaging products, as well as third party check processing hardware. The Burroughs team has decades of experience in ATM maintenance, and on-site support for nearly all hardware that keeps your financial institution operating smoothly. Burroughs document imagine support contract includes:

  • Expertise from one of our 20 Level-2 customer service engineers with manufacturing & field service experience.
     
  • Guaranteed response times based on our nationwide service network. A Burroughs technician is just a phone call away, and we are available to you 24/7 every day of the year.
The Burroughs Advantage
  • 24/7/365  Help Desk technical support
  • Advanced Exchange service (next day delivery)
  • Mail-in service (within 3 business days)
  • On-site check transport maintenance
  • Multi-vendor device monitoring capabilities
  • Innovative check & document processing solutions