NEW Burroughs Online Store!
11/1/2010 9:12:00 AM by Burroughs
The Burroughs Store, your online purchasing resource for financial processing and office supplies, just got a makeover and is up and running! Visit www.burroughsstore.com
What you can expect:
- Better product descriptions and the addition of images to help you choose the right item every time.
- The ability to browse every item on the store with or without sign in! Your specially determined pricing is reflected for contracted items only upon sign in and all other items will continue to be displayed at list price.
- A more comprehensive product support resource which includes manuals, drivers, and training videos for many items.
- Improved navigation to help you find that item fast and check out with ease.
- The sunset of the MyESP (Easy Supply Plan) program as we move to a Favorite Order system that enables you to email orders or wish lists to colleagues.
- The option to purchase SmartSource Maintenance plans at the time of hardware purchase OR after the fact.
- Enhanced account management and order processing functionality, including real-time calculation of sales tax and shipping changes, email confirmation for orders and shipping status, and viewable order history.
What you need to do to prepare for and enjoy the new store:
- Log onto the store using your email address as your User Name and Welcome1 as your password. You will be asked to change your password when your first login to the site.
- Begin to amass your personalized collection of "Favorite Orders". Anytime you place an order you will be asked if you’d like to save it as a Favorite Order. You can have an unlimited number of Favorite Orders and can identify those orders by name for easy selection later. Your Favorite Orders will be housed on the Order Status page under "My Account".
Helpful Tips for an Ideal Experience
- Utilize a variety of browsers (Internet Explorer, Google Chrome, Mozilla Firefox, Safari, etc) to access the new store, but keep in mind that only the current version plus one level back is supported for optimum viewing. For example, Internet Explorer 6 users may experience misaligned text and items and the loss of some site functionality when viewing the store.
- If you’re looking for more detailed information than is available under a product description, specification sheets and catalogs can be found under Product Information at the bottom right corner of each page.
- If you’re looking for a specific product, using the site Search tool may help you find it faster. Product numbers are represented on the site without spaces or dashes and should be searched for without those additional characteristics included for optimum results. You may also search by manufacturer or product name or description.
Questions can be directed to our Customer Transaction Processing Center at 1-800-BURROUGHS (1-800-287-7684).
We look forward to increasing our ability to serve you better as our web infrastructure grows!