Increase the Sophistication of    Your Operations and Reduce the Complexity

When greater accountability, insights, security, and efficiencies are what you want, added complexity isn’t what you need. As the largest independent services and integration provider in North America for full lifecycle management of cash automation, self-service, IoT, and other technology investments, Burroughs is your end-to-end consultative partner who helps you stay focused on your core businesses by streamlining, simplifying, and safeguarding the management of your payment and transaction automation ecosystem.

We have experience managing over 250,000 devices, including smart safes, cash recyclers, ATMs, kiosks, self-checkouts, and other 4-wall technology.

 

Personalized, Innovative, Secure Solutions

When it comes to managing automated payment and transaction technology, there are fixes that keep the day rolling—and a vision that pushes your operations toward a new bottom line and a better customer experience. Combining OEM-agnostic technology expertise, comprehensive coverage, responsiveness, and transparency, our team partners with you to design and implement the right-sized solution for your needs.

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Service Comes First

Our main concern is your main concern: ensuring uptime and availability so you get the most out of your investment. Because we’re not tied to one OEM, we put service—not a quota for selling hardware—above everything. You get a dedicated account manager for easy communication with a single point of contact, program and project managers help guide you through key hardware and software decisions, and access to our online portal for tracking calls in real-time.

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Who We Serve

kiosk
Channel Partner
Deliver a positive customer experience, enhance player loyalty, streamline operations, and promote enhanced insight and revenue.
atm
Financial
Build and maintain a secure, sophisticated cash automation ecosystem within the four walls of your business to support the needs of today and tomorrow.
retail
Retail
Make life easier for your employees and customers—and operations healthier for your business with full lifecycle support.

A 136-Year History of Innovation and Support

From the first adding machine to today’s most complex cash automation, we’ve seen and helped drive numerous evolutions in payment and transaction technology. Our team has the expertise and progressive thinking to help guide you through decisions to ensure the best outcomes. Your customers get maximum uptime, security, and compliance, while you make sure they achieve greater accountability, insight, and efficiency with every transaction.

Meet Our Team

What Our Customers
Are Saying

“The process for onboarding was very straightforward but thorough. Our specific needs were understood and dealt with efficiently by the onboarding team.”
Operations Manager
Top 10 Crypto ATM Operator
“I see a 36% savings in managers’ time alone (using smart safes). We’ve freed up 2-3 hours per day that they spent counting money, equating to over $70K per year. Now they have more time to be managers.”
Director of Operations
McDonald’s Franchisee
“Regarding Burroughs Professional Services, I wouldn’t say your team’s performance was great … it was exceptional!”
Project Manager
Benchmark Technology Group
“When we switched to Burroughs, our downtime was reduced from the previous vendor. The technicians are friendly, and it’s obvious they care—they ‘own’ the responsibility to keep our ATMs up and running, whether through preventative maintenance or necessary repairs. Our account reps keep us informed and are a pleasure to work with. All in all, this team makes it easy to do business with Burroughs!”
ATM/Debit Manager
Baxter Credit Union
“We have utilized Burroughs for over 40 years, and my personal experience with them over the past 37 years has been excellent. They continue to provide superior technical support, quality products, and reliable field service technicians.”
Operations Manager
Huntington Bank
“We wanted to be confident that our network of technicians could deliver consistent service and the efficiency we demand for our customers. Burroughs has undoubtedly set the bar for service technicians across similar mission-critical operations, and we are eager to shape their impact on the parking market, which has far too long been dominated by antiquated and costly maintenance processes.”
Vice President of Client Services
FlashParking
“Your sales rep is great and so are your field engineers. It's important to us that there is continuity and superior customer service. We've enjoyed a relationship with Burroughs that has gone back to the early 70s. That should tell you that we're happy with Burroughs.”
Executive Leader
Hawaii National Bank
“Burroughs created a new product and service offering in a very short time... the Transition Management team was extremely diligent and flexible in working through all of the detail and nuances to ensure a seamless transition from start to finish.”
Supplier Management
Top 10 Bank in North America
“Massive kudos goes to Burroughs. Their service technician team was instrumental in solving multiple challenges for one of our customers. The Burroughs team showed great patience, innovation, and customer service in assisting our customer.”
Support Management
FlashParking
“The ease at which we can share terminals and turn around for onboarding is swift and effective.”
Operations Manager
Top Crypto ATM Operator
“Great support received from all levels of Burroughs. From Account Management to techs, Burroughs is a pleasure to work with.”
Card Administrator
Credit Union Customer
“The Burroughs team has been great to work with... makes my job easy.”
Director of Operations
Nationally Recognized ATM Operator