Boost Your Operations, Minimize Complexity

In a time when value is synonymous with speed, efficiency, and expertise, customers turn to Burroughs.

As the largest independent services provider in North America, Burroughs delivers comprehensive lifecycle management for the full range of payment and transaction automation, unattended self-service technology, robotic automation systems, and other connected IoT devices through our integrated Burroughs Digital Platform.

Find peace of mind knowing that you have a trusted service partner in your corner providing digital-first service and support for your entire technology fleet, regardless of location or device type, so you can stay focused on delivering an exceptional experience to your customers.

Delivering Personalized, Intelligent Support to Maximize Your Investment

Break free of the traditional break-fix approach to service and support and experience the Burroughs difference. 

Burroughs leverages a predictive and modern digital platform customized to support real-time communication, remote monitoring, and remote resolution, paired with enhanced service technician route optimization software that prioritizes your operational needs from installation to maintenance to one-time repairs.

Giving Our Customers the Device Support “Easy” Button

Burroughs specializes in tailoring our service and support to the unique needs of our customers. This allows us to not only provide multi-vendor, multi-device services, but also reduce the complexities of managing the full lifecycle of your fleet, no matter its diversity—all with one call.

At Burroughs, we embrace a digital-first philosophy that takes the stress out of supporting your devices’ hardware and software needs so you can focus more on what you do best: delivering for your customers. 


Your fleet of devices and equipment are an extension of your brand and your customers rely on them to be ready when and where they need them. With extensive North American coverage, a network of repair depots, and tiered technical support available around the clock, Burroughs can offer 24/7/365 customer service and a two-hour response capability nationwide.

Our experience, proven approach, and national presence mean your business will receive high-quality, consistent service, regardless of your device’s location or type. In fact, Burroughs currently handles more than 550,000 service calls a year and has more than 350,000 devices under service contract.

At Burroughs we're not just service providers—we're full lifecycle management experts.


Over 138 Years of Innovation and Support

Our team has the expertise and progressive thinking to help guide you through decisions to ensure maximized device uptime, improved response times, and real-time data insights, so your customers get device availability, service quality, and frictionless experience they deserve.

Meet Our Team