Last Updated: August 20, 2020

General

This privacy policy describes the types of information we may collect from you or that you may provide when you visit the website Burroughs.com and our practices for collecting, using, maintaining, protecting, and disclosing that information. Burroughs, Inc. (“we,” “our,” or “us”) is committed to ensuring that your privacy is protected. This policy applies to information we may collect through Burroughs.com, including any services offered on or through Burroughs.com such as the eAccess Portal (collectively, our “Website”).

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is to not use our Website. By accessing or using this Website, you agree to this Privacy Policy.

We reserve the right to amend this privacy policy at any time to reflect changes in the law, our data collection and use practices, the features of our Website, or advances in technology. We may change this policy from time to time by updating this page. The date the privacy policy was last revised is identified at the top of the page. Your continued use of our Website after we revise this privacy policy means you accept those changes, so please check the policy periodically for updates.

Information We Collect

We may collect information directly from you, including your name, phone number, email address, company name and address, and what service, maintenance, or equipment you are inquiring about, when you provide it to us. The information that we collect on or through our Website may include information that you provide by filling in forms on our Website, such as when you submit a contact form, subscribe to our blog, or submit a ticket through the eAccess Portal.

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, device, and browsing actions and patterns. Such device and usage information does not individually identify you, but may help us to improve our Website and deliver a more personalized service.

How We Use the Information

We require this information to understand your needs and provide you with products or services that you request from us. For example, we may use your information to directly contact you to respond to messages or inquiries that you submitted to us, or to send you periodic updates, in accordance with your subscription preferences and from which you may opt-out of receiving. We may also use the device and usage information to improve our Website to deliver a better and more personalized experience to our users.

Disclosure of Your Information

We do not sell your information to third parties. We may, however, disclose your information to third parties in the following ways:

  • We may share your information with affiliates or subsidiaries, business partners, service providers, or other third parties we use to provide you with the Website and its contents and functions.
  • We may share your information with third parties who assist us with our marketing efforts. For example, we may share your device and usage details with a third party analytics provider to assist us in researching the effectiveness of our Website and understand our users’ preferences.
  • We may share your information to comply with any court order, law, or legal process, including responding to any government or regulatory request, or if the disclosure is otherwise required or permitted to do so by law.
  • If we become involved in a transaction involving the sale of assets, such as a merger or acquisition, we may disclose and/or transfer your information as part of the transaction.
  • Where necessary to the administration of our general business, accounting, record keeping and legal functions, we may share your information with our tax advisors, legal counsel and other professional services entities or agents involved in our general business operations.

Controlling Your Information

If you would like to opt-out of receiving emails or other communications directly from us, you may do so by following any instructions included in the email or other communication or by contacting us at the contact information listed below. Further, you may request access to, correct or delete any personal information that you have provided to us by contacting us at the contact information provided below.

Your California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information, including the right to request businesses to tell you how your personal information has been shared with third parties, if at all, for the third parties’ direct marketing purposes To make such a request, please contact us at the contact information listed below.

Security

We understand the importance of keeping customer information safe and secure. We take reasonable measures to protect the information we collect from you.

The safety and security of your information also depends on you. Where we have given you or where you have chosen a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We urge you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your information, we cannot guarantee, ensure, or warrant that information will be completely secure from misappropriation by hackers or from other nefarious or criminal activities, or in the event of a failure of computer hardware, software, or telecommunications network. Any transmission of information is at your own risk. We cannot be responsible for disclosures of information you send via the internet, including the Website and email.

Links to Other Websites

Our Website may contain links to third party websites of interest. If you click on one of those links, you will be taken to websites we do not control and to which this privacy policy does not apply. We are not responsible for such third party websites, and encourage you to carefully read the privacy policies and statements of those websites.

Children Under the Age of 13

Our Website is not intended for users under the age of 13. We do not knowingly collect any personal information from children under 13. If we become aware that a person submitting information is under 13, we will attempt to delete the information as soon as possible. By using the Website, you hereby represent that you are at least 13. If you believe we might have any information from or about a child under 13, please contact us at the contact information listed below.

California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see your California Privacy Rights for more information.

Do Not Track Signals

Certain web browsers and other devices you may use to access our Website may permit you to indicate your preference that you do not wish to be “tracked” online. At this time, our Website does not respond to “Do Not Track” signals.

Contacting Us

Please contact us at the contact information listed below:

Burroughs, Inc.
38505 Country Club Dr. Ste. 210
Farmington Hills, MI  48331
734-737-4000
info@burroughs.com