Last Updated: August 20, 2020
Information We Collect
We may collect information directly from you, including your name, phone number, email address, company name and address, and what service, maintenance, or equipment you are inquiring about, when you provide it to us. The information that we collect on or through our Website may include information that you provide by filling in forms on our Website, such as when you submit a contact form, subscribe to our blog, or submit a ticket through the eAccess Portal.
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, device, and browsing actions and patterns. Such device and usage information does not individually identify you, but may help us to improve our Website and deliver a more personalized service.
How We Use the Information
We require this information to understand your needs and provide you with products or services that you request from us. For example, we may use your information to directly contact you to respond to messages or inquiries that you submitted to us, or to send you periodic updates, in accordance with your subscription preferences and from which you may opt-out of receiving. We may also use the device and usage information to improve our Website to deliver a better and more personalized experience to our users.
Disclosure of Your Information
We do not sell your information to third parties. We may, however, disclose your information to third parties in the following ways:
Controlling Your Information
If you would like to opt-out of receiving emails or other communications directly from us, you may do so by following any instructions included in the email or other communication or by contacting us at the contact information listed below. Further, you may request access to, correct or delete any personal information that you have provided to us by contacting us at the contact information provided below.
Your California Privacy Rights
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information, including the right to request businesses to tell you how your personal information has been shared with third parties, if at all, for the third parties’ direct marketing purposes To make such a request, please contact us at the contact information listed below.
We understand the importance of keeping customer information safe and secure. We take reasonable measures to protect the information we collect from you.
The safety and security of your information also depends on you. Where we have given you or where you have chosen a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We urge you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your information, we cannot guarantee, ensure, or warrant that information will be completely secure from misappropriation by hackers or from other nefarious or criminal activities, or in the event of a failure of computer hardware, software, or telecommunications network. Any transmission of information is at your own risk. We cannot be responsible for disclosures of information you send via the internet, including the Website and email.
Links to Other Websites
Children Under the Age of 13
Our Website is not intended for users under the age of 13. We do not knowingly collect any personal information from children under 13. If we become aware that a person submitting information is under 13, we will attempt to delete the information as soon as possible. By using the Website, you hereby represent that you are at least 13. If you believe we might have any information from or about a child under 13, please contact us at the contact information listed below.
California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see your California Privacy Rights for more information.
Do Not Track Signals
Certain web browsers and other devices you may use to access our Website may permit you to indicate your preference that you do not wish to be “tracked” online. At this time, our Website does not respond to “Do Not Track” signals.
Please contact us at the contact information listed below:
38505 Country Club Dr. Ste. 210
Farmington Hills, MI 48331