Over 136 Years of Innovation and      Service Excellence

Throughout our history, we’ve seen and helped drive numerous evolutions in payment and transaction automation technology. This commitment to innovation—combined with service, collaboration, agility, and investment in our people—has enabled our business to become the largest independent service and integration provider in North America.

Our Burroughs-certified training program continues to develop the best service technicians who give you peace of mind, while our expertise and progressive thinking can deliver a turnkey solution that maximizes uptime, performance, and accountability. 


No Challenge Is Too Great—and No Part Too Obscure

Communication errors, hardware issues, system upgrades, security patches—we handle it all to ensure your customers have the best experience possible and you maximize the return on your payment and transaction automation, self-service, IoT, and other technology investments.

Offering around-the-clock North American coverage, our team fields more than 400,000 service calls annually and manages more than 300,000 devices, including kiosks, smart safes, cash recyclers, ATMs, self-checkouts, and other 4-wall technology.


Why Burroughs

90 s Resolving a service call every 90 seconds.
650 + Experienced service technicians
300,000 + Devices managed
100 + Forward-stocking locations

Certifications & Memberships

SOC II Certification

SOC II Type II Certification

Awarded after an independent accounting and auditing firm determined Burroughs meets all standards set forth by the American Institute of CPAs. Affirms that Burroughs’ operational policies, communications, procedures, and monitoring meet the rigorous SOC 2 standards for security, availability, processing integrity, confidentiality, and privacy.

ATM Security Association Service Provider Badge-300dpi (002)

ATM Security Association 

Core Values

Honest & ethical
Do & mean what you say
Be respectful
Lead by example
Listen first to understand
Exceed expectations
Collaborative partnerships
Consistent delivery
Maximize customer experience
Results oriented
Follow through
Own the problem & the solution
Deliver on our commitments
Safety-first mindset
The team is greater than the individual
Mentor & develop
Have fun
Encourage diversity, inclusion & the power of perspective
Strive for a better answer
Disrupt the status quo
Drive change
Continuous improvement

Meet Our Leadership Team

Anson Martin

Chief Executive Officer

Dan Fechalos

Chief Operating Officer

Steve Tucker

Chief Financial Officer