Burroughs + Loomis  

We are stronger together.

Whether you need equipment maintenance, parts replacement, cash-in-transit services, or a fully bundled ATM Managed Services solution, Burroughs and Loomis bring together the expertise, resources, and integrated support to simplify your banking and retail operations.

Together, we help you improve reliability, streamline service, and deliver the seamless experience your team and customers expect.

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Technology & Hardware Sourcing Through Burroughs 

Burroughs partners with leading manufacturers and solution providers to deliver factory new & refurbished ATMs, cash recyclers, smart safes, cash handling equipment, kiosks, and branch automation technologies. Through these strategic partnerships, customers can source industry-leading solutions backed by Burroughs' nationwide deployment, maintenance, and support capabilities. 

Cassida: A full line of innovative cash handling products and solutions designed for financial institutions, retail, cash-in-transit, and casino environments. 

CIMA: High-performing front- and back-office cash recyclers, intelligent deposit solutions, and smart safes. 

SafePoint by Loomis: A premier cash-management solution that integrates advanced smart safe technology, intelligent software and security into one seamless, end-to-end offering.  

TetraLink: An authorized reseller of Hyosung ATMs and branch transformation technologies. 

Triton Systems: ATMs for retail, branch, lobby, walk-up, drive-up and through-the-wall environments.

... and more!

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Remote Monitoring

& Management

Stay ahead of issues before they impact your business and your bottom line. With proactive monitoring, faster resolution, and actionable insights, we can help you minimize downtime, optimize equipment performance, and keep your operations running smoothly by leveraging industry-leading RMS/RMM platforms: 

ESQ Data Solutions: ATM management solutions for financial services delivered through predictive analytics and world-class monitoring. 

Canopy: Cloud-based, remote device management platform for unattended hardware fleets including self-service kiosks, point-of-sale (POS) systems, digital signage, security cameras, and connected IoT endpoints. 

 

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Burroughs

Security Services 

We're your trusted provider for physical security, cybersecurity, monitoring, and compliance across your entire ATM and self-service fleet.  

Let our team help you develop a unified security strategy built to strengthen security, reduce risk, and help ensure reliable operations and business continuity with these proven security and access solutions:

ATA Services:  Professional ATM site evaluations, ADA compliance and cleaning services. 

Automated Rigging Services: Industry-leading transportation providers to deliver specialized rigging services across a wide range of equipment including, ATMs, kiosks, and POS systems. 

Dormakaba: A global provider of smart and secure access and security management solutions for ATMs, kiosks, safes, vaults, and CIT operations. 

DPL Wireless: Remote intelligence and security for ATMs and other IoT connected devices, including anti-jackpotting solutions and tampering response systems.

Heritage Industries: A leader in high-quality ATM enclosures, surrounds, backdrops, and sign canopies, providing customized solutions for a wide range of drive-up and walk-up ATM installations. 

Operating System Migrations: The Burroughs team can help you migrate your legacy ATM environment to modern operating systems that strengthen cybersecurity, maintain compliance, and ensure optimal performance and compatibility. 

Protech Structural Industries: Fully protective ATM enhancements, branding, and custom-designed solutions. 

Sterling ATM: High-quality, innovative ATM signage and branding solutions.

 

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Leverage the

Burroughs Difference

From financial institutions and retailers to restaurant operators and beyond, Burroughs delivers comprehensive, multi-vendor, multi-device service solutions that help you achieve your business goals while delivering the seamless, reliable experiences your customers expect.

With one trusted service partner for the entire lifecycle of your technology ecosystem, you can simplify operations, optimize performance, and confidently navigate evolving service needs. That’s the Value of One.

Ready to do more with one trusted partner? Connect with Burroughs today and discover how the right service partner can transform your operations, elevate the customer experience, and drive your business forward.

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What Our Customers
Are Saying

“Very easy to work with. High level of communication and expectations."
Global Hardware & Software Supplier
“The people at Burroughs are great to work with, responsive and dedicated to a smooth transition."
Leading Security Solutions Provider
“The Burroughs onboarding team is consistently solutions oriented, upbeat and positive in approach. More importantly - they are very capable, professional and eager to move along at a pace that works for the client.”
Leading Financial Kiosk Company
“We work with Burroughs' technicians to manage our service needs across all product lines. They have the ability, infrastructure, and capacity we need."
Leading Golf Simulator Company
“Outstanding customer service, deep technical knowledge, and system focus on the customer.”
Operations Director
Unattended/Automated Retail
“Detailed transition reporting. Multiple leads in various departments to cater to our transition needs. Many months of planning prior to going live, which is essential to a implementations success. Structured onboarding process that is detailed and designed to not miss even the smallest detail. ”
Leading Air Vending Company
“We selected Burroughs to be our exclusive partner in the U.S. market as we expand globally ... they do everything we ask of them and more."
Leading Smart Vending Company
“Burroughs stuck out to us as they are already heavily affiliated with one of our largest accounts. Additionally, the onboarding and transition has been fantastic. They do a great job making laying out all the steps and making sure everything runs smoothly”
Leading Air Vending Company
“The transition team has been very good to work with through this process.”
Leading Manufacturer of Autonomous Cleaning Robots
“Burroughs has everything we need – the geographic reach, competitive pricing, and extensive experience. They can even reach our devices in secure locations, like airports. There’s nothing they fall short on."
Leading Self-Order Kiosk Company
“When we switched to Burroughs, our downtime was reduced from the previous vendor. The technicians are friendly, and it’s obvious they care—they ‘own’ the responsibility to keep our ATMs up and running, whether through preventative maintenance or necessary repairs. Our account reps keep us informed and are a pleasure to work with. All in all, this team makes it easy to do business with Burroughs!”
ATM/Debit Manager
Baxter Credit Union
“The process for onboarding was very straightforward but thorough. Our specific needs were understood and dealt with efficiently by the onboarding team.”
Operations Manager
Top 10 Crypto ATM Operator
“Great to work with and extremely responsive. Very well organized.”
Executive Services Manager
Global Enterprise Technology Leader
“I see a 36% savings in managers’ time alone (using smart safes). We’ve freed up 2-3 hours per day that they spent counting money, equating to over $70K per year. Now they have more time to be managers.”
Director of Operations
McDonald’s Franchisee
“We have utilized Burroughs for over 40 years, and my personal experience with them over the past 37 years has been excellent. They continue to provide superior technical support, quality products, and reliable field service technicians.”
Operations Manager
Huntington Bank
“We wanted to be confident that our network of technicians could deliver consistent service and the efficiency we demand for our customers. Burroughs has undoubtedly set the bar for service technicians across similar mission-critical operations, and we are eager to shape their impact on the parking market, which has far too long been dominated by antiquated and costly maintenance processes.”
Vice President of Client Services
FlashParking
“Your sales rep is great and so are your field engineers. It's important to us that there is continuity and superior customer service. We've enjoyed a relationship with Burroughs that has gone back to the early 70s. That should tell you that we're happy with Burroughs.”
Executive Leader
Hawaii National Bank
“Burroughs created a new product and service offering in a very short time... the Transition Management team was extremely diligent and flexible in working through all of the detail and nuances to ensure a seamless transition from start to finish.”
Supplier Management
Top 10 Bank in North America
“Massive kudos goes to Burroughs. Their service technician team was instrumental in solving multiple challenges for one of our customers. The Burroughs team showed great patience, innovation, and customer service in assisting our customer.”
Support Management
FlashParking
“The ease at which we can share terminals and turn around for onboarding is swift and effective.”
Operations Manager
Top Crypto ATM Operator
“Great support received from all levels of Burroughs. From Account Management to techs, Burroughs is a pleasure to work with.”
Card Administrator
Credit Union Customer
“The Burroughs team has been great to work with... makes my job easy.”
Director of Operations
Nationally Recognized ATM Operator
“Burroughs techs are so helpful, full of knowledge and experience. Very quick to respond and fix issues.”
Branch Administrator
Credit Union Customer
“Simple, seamless, and very informative.”
VP of Business Development
Leading ATM Provider
“I wanted a partner that had payment and transaction, kiosk, and IT competency. Burroughs has it all, and is able to provide services across all subsets of kiosks that we carry."
Leading Financial Kiosk Company
“Professionalism and customer focus have made the process seamless."
Leading Automated Kiosk Company
“Thorough, comprehensive list of tasks to compete developed at the start of the project. Detailed follow-through to monitor and ensure all tasks were completed on time."
Leading Automated Kiosk Company
“Communication was timely and direct throughout the transition. Friendly and personal rapport was developed to make the onboarding process enjoyable yet professional."
Leading Automated Kiosk Company